Shipping & Returns

Shipping

We charge a rate per order for postage Australia-wide. All orders made by 2pm are packed the same day.

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply.

Some of our beautiful pieces are lovingly hand-made to order. These orders can take 2-3 weeks to make and deliver.

Returns

If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.

We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

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